Voice over Internet Protocol or VoIP isn’t new technology, it’s been around for years! Unfortunately, there are many myths and misconceptions about the technology that are floating around today. Maybe you’ve heard the rumours about VoIP – it’s expensive, difficult to install, and unreliable.
This couldn’t be farther from the truth! The fact is, VoIP is easy to adopt, and a very reliable way for businesses to communicate.
In this post we’ll look at some of the most common myths about VoIP – and set the record straight!
Myth #1 – VoIP Isn’t Secure
In fact, VoIP is less vulnerable to attack than a traditional phone system. VoIP offers encrypted calls, monitoring and detailed call logs.
Myth #2 – VoIP is Expensive
A VoIP phone uses your existing infrastructure (internet connection and hardware.) A business can save as much as 45 percent each month over a traditional phone service in part due to drastically reduced costs for long distance calls, and the elimination of maintenance fees and costs associated with moving, adding or changing employee phone lines.
Myth #3 – It’s Only for Large Companies
Quite the opposite! VoIP delivers features that provide more mobility and flexibility to SMBs, which levels the competitive playing field. Smaller businesses can provide better customer service and realize lower operational costs.
Myth #4 – VoIP is Unreliable
Cloud-based VoIP systems are actually incredibly reliable offering 99.999% uptime. With a Unified Communication system, even if there is a power outage, you can still forward calls elsewhere.
Myth #5 – VoIP has Poor Call Quality
If you have a strong internet connection and decent bandwidth, calls on a VoIP line sound as good as, or better than a traditional phone system!
Myth #6 – You’ll Lose Your Number
Number porting lets you bring your existing business phone number with you when you switch. Transfer any number you use; analog, digital, or even virtual!
Myth #7 – Your Network Can’t Handle VoIP
A VoIP line only uses 100Kbps bandwidth per line. Any DSL, cable or fiber connection offers plenty of bandwidth!
Myth #8 – VoIP is Difficult to Set Up and Manage
There are a couple of different VoIP options. With a hosted system there is no PBX hardware on site, which means there is nothing for a business to manage! It’s a perfect solution for a company at the end of an equipment lease and looking to connect multiple locations and remote employees.
For companies that are committed to an equipment lease, VoIP services allow them to plug right into their existing systems. Both of these options allow businesses to take advantage of features such as automated attendant, hunt groups and call center routing.
VoIP is a great solution for most businesses that offers incredible reliability, is easy to manage, and can lower your telephone costs significantly! Ready to learn more? Give your hubTGI rep a call today and let us show you how switching to VoIP can save you money and streamline your business!