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IT & CYBERSECURITY / CLIENT SUCCESS STORY

How Hallmark Design Build
Strengthened Its Cybersecurity.

For a growing construction company, protecting sensitive client information was becoming increasingly important. Discover how Hallmark Design Build took a proactive approach to cybersecurity with hubTGI.

CLIENT
Hallmark Design Build
INDUSTRY
Construction
SOLUTION
Cybersecurity

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MEET THE CLIENT

Built on Quality.
Driven by Trust.

Hallmark Design Build is an industrial and commercial contracting company based in Mississauga, Ontario. With a dedicated team and a focus on quality workmanship, the company supports projects where reliability and strong client relationships matter.

Hallmark’s relationship with hubTGI began with print services before expanding into cybersecurity. As its technology needs evolved, the partnership grew to support another important part of the business: protecting its communications and client information.

THE TURNING POINT

Protecting More Than Just Technology.

With important client communications and business information moving through its systems, Hallmark recognized the value of taking a more proactive approach to cybersecurity.

The priority was simple: strengthen protection before potential threats could disrupt the business.
THE CHALLENGE

Recognizing the Risks.
Taking Action Early.

Hallmark hadn’t experienced a cyberattack, but General Manager Mike Hossack recognized the risks of operating without a comprehensive cybersecurity strategy. Three areas needed attention.

01 / CYBERSECURITY EXPERTISE

Limited In-House Support

Without a dedicated IT security team, Hallmark needed expertise to understand vulnerabilities and protect its business from potential threats.

02 / EMPLOYEE AWARENESS

Gaps in Security Training

Employees had limited training on phishing emails and cybersecurity best practices, increasing the risk of everyday mistakes.

03 / SENSITIVE INFORMATION

Unprotected Communications

Client conversations and confidential project information were shared through email without security measures.

HOW HUBTGI HELPED

The Right Protection.
Built Around Their Business.

Rather than taking a one-size-fits-all approach, hubTGI worked with Hallmark Design Build to understand its cybersecurity risks, business priorities, and existing technology environment.

The result was a tailored cybersecurity package designed to strengthen email protection, educate employees, and safeguard confidential information while accommodating Hallmark’s changing staffing needs.

SOLUTIONS IMPLEMENTED
Barracuda Email Security
Implemented email security to reduce malicious messages reaching Hallmark’s team.
Employee Security Awareness
Provided training resources to help employees identify phishing attempts and follow cybersecurity best practices.
Scalable Data Protection
Added safeguards for confidential business and client information that can scale with seasonal and contract staffing.
THE BUSINESS IMPACT

Stronger Security.
Greater Peace of Mind.

With stronger cybersecurity measures in place, Hallmark Design Build gained the confidence to focus on its projects and clients, knowing its business information was better protected.

Reduced Financial Exposure

Lowered the risk of costly ransomware attacks and data breaches.

Greater Business Focus

Helped the team focus on its core operations while adapting to new challenges.

Stronger Data Security

Established better safeguards for confidential client and business information.
IN THEIR WORDS
“
The hubTGI team is competent, always available, and looking out for what we need. If there’s anything I ever need, I can always reach them and they are always quick and responsive.
Mike Hossack
General Manager, Hallmark Design Build
LET’S TALK

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